Inspection outcome: Standards met
Last inspection: 05/10/2022
Pharmacy context
The pharmacy is on a main road in a largely residential area near Braintree town centre. It provides a range of services, including the New Medicine Service, flu vaccination service and COVID vaccination service. And it also provides medicines as part of the Community Pharmacist Consultation Service. It receives most of its prescriptions electronically. The pharmacy supplies medications in multi-compartment compliance packs to a large number of people who live in their own homes to help them manage their medicines. And it provides substance misuse medications to a small number of people.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. Team members learn from mistakes that happen during the dispensing process to help make the pharmacy’s services safer. People can give the pharmacy feedback about its services. The pharmacy keeps its records up to date and accurate. Team members know what to do to help protect vulnerable people. And the pharmacy largely protects people’s personal information.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. And the team works well together to ensure that the workload is well managed. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. And they can usually do the training at work. They can raise any concerns or make suggestions. And team members can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy provides its services safely and manages them well. It dispenses medicines into multi-compartment compliance packs safely. And it gets its medicines from reputable suppliers and stores them properly. The pharmacy responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |