Inspection outcome: Standards met
Last inspection: 29/05/2024
Pharmacy context
This pharmacy is located in a large Asda superstore in the town of Bury St Edmonds. It provides a variety of services, including dispensing NHS and private prescriptions, the New Medicines Service (NMS) and the Pharmacy First service through patient group directions (PGDs). It also supplies medicines in multi- compartment compliance packs to some people who need this additional support.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages risks associated with its services well. Pharmacy team members follow written procedures to ensure people receive safe and appropriate care. And the pharmacy largely keeps the records it needs to by law. Team members record and review dispensing mistakes regularly to ensure they learn from them. The pharmacy keeps people’s personal information safe, and the team understand its role in safeguarding vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage its workload and the services it provides. Team members are appropriately trained to carry out their roles safely. And they are supported to keep their and skills up to date. Team members work well together, and they feel comfortable to providing feedback or raising any concerns they have.
Principle 3. Premises
The pharmacy is clean and tidy. And it provides a suitable environment for the provision of healthcare services. It has a consultation room so people using the pharmacy can have a conversation with a team member in a private area. The pharmacy is kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its medicines and services safely. And people with a range of different needs can access the pharmacy’s services. The pharmacy obtains its medicines from licensed wholesalers. And the team takes the right action in response to safety alerts and recalls ensuring people receive medicines and medical devices that are fit for use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And team members use the equipment to protect people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |