Inspection outcome: Standards met
Last inspection: 12/12/2019
Pharmacy context
The pharmacy is in a supermarket.
It provides NHS and private prescription dispensing. The team also dispenses
medicines in multi-compartment compliance packs for some people. The pharmacy
also provides travel advice and flu vaccinations.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities. They proactively log any mistakes they make during the pharmacy processes. They review these regularly so they can learn from their mistakes. And they have put in place improvements to reduce risks in the dispensing process. The pharmacy keeps its records up to date. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. Its staffing rotas enable it to have good handover arrangements and effective staff communication. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date. The pharmacy has a proactive approach to managing risks and embedding knowledge and skills.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. They try to make sure that people have all the information they need so that they can use their medicines safely. However, there are times when this does not happen consistently.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |