Inspection outcome: Standards met
Last inspection: 09/10/2025
Since January 2025 our inspection reports are more concise and accessible - find out more about the changes
Pharmacy context
A supermarket pharmacy in an urban residential location, dispensing around 4800 prescription items per month. The pharmacy served regular customers from poorer socio-economic groups and mainly elderly demographic, who lived locally and was focussed on the core services. The services provided in a significant volume were; Electronic Prescription Service (EPS) for around 65% of all prescriptions dispensed; Prescription ordering; Medication Usage Reviews (MURs) for around 400 patients annually; flu vaccinations for around 380 patients last season and around 90 so far this season, of which 60% are private vaccinations; Around 29 Emergency Hormonal Contraception (EHC) consultations per month. Around 20 travel prophylaxis PGD prescribing consultations per month.The other services provided were; Around four minor ailment consultations per week; New Medicine Service (NMS); Erectile Dysfunction (ED) treatment service; Palliative care dispensing, requested around four or five times a month.Recently introduced services included; meningitis vaccination primarily for patients making pilgrimage to Mecca; Hair loss treatment PGD, prescribing finasteride tablets; Period delay treatment PGD, prescribing norethisterone tablets.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |