Inspection outcome: Standards met
Last inspection: 23/10/2019
Pharmacy context
A pharmacy located in a large Asda supermarket in Hounslow, London. The pharmacy dispenses NHS and private prescriptions, sells a range of over-the-counter medicines and provides health advice. The pharmacy also provides Medicines Use Reviews (MURs), New Medicines Service (NMS), multi-compartment compliance aids for patients in their own homes, private ACWY meningitis vaccinations, emergency hormonal contraception, a hair retention service, erectile dysfunction treatment and a malaria prophylaxis service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective. It records and reviews its mistakes and keeps all the records required by law. Team members keeps people’s information safe and they help to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely. Team members have access to training materials to ensure that they have the skills they need. Pharmacy team members are able to make decisions and use their professional judgement to help people. Team members can share information and raise concerns to keep the pharmacy safe.
Principle 3. Premises
The pharmacy is clean, tidy and well maintained. The pharmacy has a private consultation room which is used regularly, and the pharmacy is secure when it is closed.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe and effective manner, and people with a range of needs can access them. The pharmacy sources, stores and manages medicines safely, and so makes sure that the medicines it supplies are fit for purpose. They identify people supplied with high-risk medicines so that they can be given extra information they need to take their medicines safely. The pharmacy responds satisfactorily to drug alerts or product recalls so that people only receive medicines or devices which are safe for them to take.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure it works and is accurate.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |