Inspection outcome: Standards met
Last inspection: 04/01/2024
Pharmacy context
This pharmacy is in an Asda supermarket near to Pudsey, a large town in West Yorkshire. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. It provides a few people with their medicines in multi-compartment compliance packs to help them take their medication properly. The pharmacy provides other NHS services including the hypertension case finding service and the pharmacy contraception service. And the NHS community pharmacist consultation service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It has up-to-date written procedures that the team members follow to help ensure they provide the pharmacy’s services safely. And it generally keeps the records it needs to by law. Team members suitably protect people’s confidential information, and they understand their role to help protect vulnerable people. The team members respond appropriately when mistakes happen by identifying what caused the error and acting to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with an appropriate range of experience and skills to safely provide its services. Team members work well together, and they support each other in their day-to-day work. They generally have opportunities to receive feedback and complete training so they can suitably develop their skills and knowledge. However, some team members who wish to support the team with additional tasks require appropriate training to enable them to undertake these roles safely.
Principle 3. Premises
The pharmacy premises are clean, secure, and generally provide a suitable environment for the services provided. It has appropriate facilities to meet the needs of people requiring privacy when using its services. But the room used for private conversations is cluttered.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible for people and opportunities are taken to raise awareness of the services. Team members manage the pharmacy services well to help people receive appropriate care and to make sure people receive their medicines when they need them. The pharmacy obtains its medicines from recognised sources and it stores them properly. The team regularly carries out checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |