Inspection outcome: Standards met
Last inspection: 04/07/2023
Pharmacy context
The pharmacy is in a superstore in a retail park, and it receives most of its prescriptions electronically. It provides NHS dispensing services, the New Medicine Service, blood pressure checks and flu vaccinations (seasonal). It also provides medicines as part of the Community Pharmacist Consultation Service. The pharmacy supplies medications in multi-compartment compliance packs to a large number of people who live in their own homes who need this support. And it provides substance misuse medications to a small number of people.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. It routinely records and regularly reviews any mistakes that happen during the dispensing process. And it uses this information to help make its services safer and reduce any future risk. It protects people’s personal information. And people can feedback about the pharmacy’s services. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. They are provided with some ongoing training. This means that they can help improve the systems in the pharmacy. Team members can make professional decisions to ensure people taking medicines are safe. And these are not affected by the pharmacy’s targets.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and manages them well. It highlights prescriptions for higher-risk medicines so that there is an opportunity to speak with people when they collect these medicines. The pharmacy gets its medicines from reputable suppliers and stores them properly. It deals with drug alerts and product recalls, so that people get medicines and medical devices that are safe to use. It ensures that people who get their medicines in multi-compartment compliance packs receive all the information they need to take their medicines safely. And people with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |