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Pharmacy inspections

Inspection reports and learning from inspections

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Arlesey Pharmacy (1028782)

Inspection outcome: Standards met

Last inspection: 09/03/2020

Pharmacy context

This is the only pharmacy in the village. It provides NHS and private prescription dispensing mainly to local residents and it sells a range of medicines over the counter. The team dispenses medicines in multi-compartment compliance packs for some people. They offer a delivery service in the village and flu vaccinations.

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities. They log any mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date which show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough qualified staff to provide safe services. Its staffing rotas enable it to have good handover arrangements and effective staff communication. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s working practices are safe and effective, and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. They try to make sure that people have all the information they need so that they can use their medicines safely although there are times when this does not happen consistently. It is possible that prescriptions might be handed out beyond their validity because the team doesn’t always follow the systems in place.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the right equipment for its services. It makes sure its equipment is safe to use.

Pharmacy details

31 High Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards