Inspection outcome: Standards met
Last inspection: 06/08/2019
Pharmacy context
This is a community pharmacy in the main street of a parade of shops in a small village on the outskirts of Stourport-on-Severn. Most people using the pharmacy are elderly. The pharmacy dispenses NHS prescriptions and private prescriptions and sells over-the-counter medicines. It supplies medicines in multi-compartment compliance aids to help vulnerable people in their own homes to take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. It generally keeps the up-to-date records that it must by law. The pharmacy is appropriately insured to protect people if things go wrong. The team members know how to protect vulnerable people. The team protects people’s private information but they could do more to protect their privacy.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The team members are encouraged to keep their skills up to date and they do this in work time. Those members who are in training are well supported. The pharmacy team are comfortable about providing feedback to their manager and this is acted on.
Principle 3. Premises
The pharmacy generally looks professional. There is good signposting to the consultation room so it is clear to people that there is somewhere private for them to talk. But, better use of the overall available space could be made to ensure that there is a clear dedicated work area for the assembly of multi-compartment compliance aids.
Principle 4. Services, including medicines management
Most people can access the services that the pharmacy offers. But, some people with specific mobility needs may have difficulty entering the pharmacy. The services are generally effectively managed to make sure that they are provided safely. The pharmacy team usually make sure that people have the information that they need to use their medicines safely and effectively. But, they could have better procedures for some controlled medicines to make sure that they are correct and also, not diverted. The pharmacy generally obtains its medicines from appropriate sources. The team make sure that people only get medicines or devices that are safe.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities for the services it provides.
Pharmacy details
38 Areley Common
Areley Kings
STOURPORT-ON-SEVERN
DY130NQ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |