Inspection outcome: Standards met
Last inspection: 06/09/2019
Pharmacy context
This is a community pharmacy situated on a main road in a residential area of High Wycombe in Buckinghamshire. The pharmacy dispenses NHS and private prescriptions. It sells a range of over-the-counter (OTC) medicines and offers a few services such as Medicines Use Reviews (MURs) and the New Medicines Service (NMS). And, it provides multi-compartment compliance aids to people if they find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy operates in a safe manner. It identifies and manages risks appropriately. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They understand and are proactive in protecting the welfare of vulnerable people. And, they protect people's privacy well. The pharmacy generally maintains its records in accordance with the law.
Principle 2. Staff
In line with its workload, the pharmacy has enough staff to manage its workload safely. Trained members of the pharmacy team understand their roles and responsibilities. Newer members of staff are being appropriately supervised. The team is provided with several resources and encouraged to complete regular, ongoing training. This helps to keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises provide a professional environment to deliver its services. The pharmacy is clean. It is well maintained and secure from unauthorised access.
Principle 4. Services, including medicines management
In general, the pharmacy provides its services in a safe manner. The pharmacy’s team members help people with different needs to access the pharmacy’s services. And, they usually make appropriate checks for most people prescribed higher-risk medicines. The pharmacy obtains its medicines from reputable sources, it manages them well and largely stores them appropriately.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide services safely. Its equipment is clean and used in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |