Inspection outcome: Standards met
Last inspection: 29/08/2019
Pharmacy context
This is a village pharmacy situated next to a medical centre in a rural valley. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It provides medicines in multi-compartment compliance aids to a large number of patients who live in the surrounding area. It offers a range of services including emergency hormonal contraception, smoking cessation and treatment for minor ailments. Substance misuse services are also available.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure the team works safely. Its team members record and review their mistakes so they can learn from them. And they take action to help stop the same sorts of mistakes from happening again. The pharmacy keeps the records it needs to by law. It asks people to give their views about the services it provides. And it keeps people’s private information safe. The pharmacy’s team members understand how to recognise and report concerns about vulnerable people to help keep them safe.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members complete regular training and have a good understanding about their roles and responsibilities. They feel comfortable speaking up about any concerns they have.
Principle 3. Premises
The pharmacy is generally clean and tidy. It is small but well-organised to make the best use of the space available. It is secure and its layout protects people’s privacy.
Principle 4. Services, including medicines management
The pharmacy promotes the services it provides so that people know about them and can access them easily. If it can’t provide a service it directs people to somewhere that can help. The pharmacy’s working practices are generally safe and effective. But members of the team do not always know when higher-risk medicines are being handed out. So they may not always check that the medicines are still suitable, or give people advice about taking them. The pharmacy obtains its medicines from reputable sources and generally manages them appropriately so that they are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services. It makes sure these are always safe and suitable for use. The pharmacy’s team members use equipment and facilities in a way that protects people’s privacy.
Pharmacy details
Pontycymmer Health Centre
Victoria Street
Pontycymmer
BRIDGEND
CF328NN
Wales
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |