Inspection outcome: Standards met
Last inspection: 14/08/2019
Pharmacy context
This pharmacy is in a residential area of Kingsbury Village. It dispenses prescriptions and supplies medicines in multi-compartment compliance packs to people who need help in managing their medicines. It also supplies emergency hormonal contraception, participates in a needle exchange scheme, provides influenza vaccinations seasonally and offers a prescription delivery service. The pharmacy has a small number of people who receive instalment supplies for substance misuse treatment.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team generally follow written instructions to provide services safely and effectively. The pharmacy keeps people’s private information safe. And it asks people for their views and uses their feedback to improve its services where possible. It keeps the records required by law to ensure that medicines are supplied safely and legally. The pharmacy has safeguarding procedures and its team members understand how they can help to protect vulnerable people. It manages risks in the dispensing process by recording and reviewing mistakes. But it could improve the detail in the records about these events to make the most of the learning opportunities.
Principle 2. Staff
The pharmacy team members work well together and are supportive of each other to deliver services safely and effectively. The pharmacy supports its team members with ongoing training to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy premises are safe, secure and adequate for the pharmacy services provided.
Principle 4. Services, including medicines management
The pharmacy provides its services effectively. People generally receive the advice and support they need to help them use their medicines appropriately. The pharmacy obtains its medicines from reputable sources. And it takes the right actions if any medicines are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs for the services it provides.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |