Inspection outcome: Standards met
Last inspection: 03/12/2019
Pharmacy context
This community pharmacy is amongst a small parade of shops in the village of Ferrybridge. The pharmacy dispenses NHS and private prescriptions. The pharmacy supplies multi-compartment compliance packs to help people take their medicines. And it delivers medication to people’s homes. The pharmacy provides the flu vaccination service. And it provides the supervised methadone consumption service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. And it has up-to-date written procedures that the team follows. The pharmacy has suitable arrangements to protect people’s private information. People using the pharmacy can raise concerns and provide feedback. The pharmacy keeps the records it needs to by law. The team members have training and guidance to respond to safeguarding concerns. So, they can help protect the welfare of children and vulnerable adults. The pharmacy team members record errors they make when dispensing. And they act appropriately to prevent future mistakes. Sometimes they don’t record enough detail of why the error happens and they don't regularly review the error records. So, the team does not have all the information it could to help identify patterns and reduce mistakes.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. It gives team members regular feedback on their performance. So, they can take opportunities to develop and keep their skills up to date. The team members have opportunities to complete regular training relevant to their roles. And so, keep their knowledge up to date. The team members support each other in their day-to-day work.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. And it has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services that support people's health needs. And it manages its services well. The pharmacy keeps records of deliveries it makes to people's homes. So, it can deal with any queries effectively. The pharmacy gets is medicines from reputable sources. And it stores and manages medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |