Allied Pharmacy Crossways (1031048)

Inspection summary findings

Principle 1. Governance

The pharmacy generally manages the risks associated with its services and it largely keeps the records its needs to by law. It has appropriate insurance arrangements in place. Team members know how to protect vulnerable people. And the pharmacy handles people’s private information safely.

Principle 2. Staff

The pharmacy has just enough team members to manage its workload. And team members do the right training for their roles. They do some ongoing training to keep their knowledge and skills up to date. Team members feel comfortable about raising any concerns they have. And they have a regular formal review of their progress.

Principle 3. Premises

On the whole, the pharmacy provides a safe and appropriate environment for people to access its services. But some areas of the dispensary are cluttered. There is just enough space in the pharmacy for team members to carry out their work. People can have a conversation with a team member in a private area. And the pharmacy is kept secure from unauthorised access.

Principle 4. Services, including medicines management

The pharmacy provides its services safely and stores its medicines appropriately. And People with different needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable sources. And the team takes the right action in response to safety alerts to help ensure people get medicines and medical devices which are fit for purpose. 

Principle 5. Equipment and facilities

The pharmacy has the appropriate equipment it needs to provide its services safely. And it protects people’s privacy when using its equipment.