Inspection outcome: Standards met
Last inspection: 21/10/2024
Pharmacy context
The pharmacy is next to a health and community service centre in a village around four miles south of Rotherham in South Yorkshire. It moved to its current premises in March 2024. The pharmacy’s main services include dispensing NHS prescriptions and selling over-the-counter medicines. It provides a good range of NHS consultation services including Pharmacy First, the New Medicine Service (NMS), contraception, blood pressure checks and vaccinations. The pharmacy supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it offers a medicine delivery service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy appropriately identifies and manages the risks for its services. It keeps people’s confidential information secure, and it generally keeps its records as required by law. Its team members are confident in responding to feedback. They know how to recognise and raise concerns to help keep vulnerable people safe from harm. And they engage in some conversations to share learning following the mistakes they make during the dispensing process.
Principle 2. Staff
The pharmacy employs people with the appropriate knowledge and skills. It provides its team members with regular training opportunities to support their ongoing learning and development. Pharmacy team members work enthusiastically within their roles, and they are supportive of each other. They engage in regular conversations to support them in working efficiently and managing risk. And they know how to provide feedback or raise a concern at work.
Principle 3. Premises
The pharmacy premises are secure, clean, and well maintained. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy's services are accessible to people. It provides its services safely and it supplies people with relevant information to help them in taking their medicines correctly. The pharmacy obtains its medicines from licensed sources. And it generally stores its medicines appropriately and conducts checks to ensure medicines are safe to supply to people.
Principle 5. Equipment and facilities
The pharmacy has the equipment it requires to support the delivery of its services. And its team members use the equipment in a way which protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |