Inspection outcome: Standards met
Last inspection: 28/01/2020
Pharmacy context
This community pharmacy is located along a parade of shops in a large village. It runs a phlebotomy clinic to provide blood tests to people. It dispenses NHS prescriptions that it mainly receives from a local GP surgery. The pharmacy supplies some medicines in multi-compartment compliance packs to help people organise their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages its risks. It learns from mistakes and makes improvements to its dispensing process. The pharmacy keeps the legal records that it needs to and generally makes sure these are accurate. Its team members manage people’s personal information properly. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services. Its team members are competent in their roles and they are comfortable to provide feedback or suggestions about the pharmacy. They receive ongoing training to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to store and dispense medicines. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy adequately manages its services. It stores its medicines appropriately, so they are safe to people to use. The pharmacy’s team members identify higher-risk medicines so they can provide people with the right advice.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members know how to refer maintenance issues, so they are appropriately managed. They use up-to-date reference sources when the provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |