Inspection outcome: Standards met
Last inspection: 29/11/2022
Pharmacy context
The pharmacy is in a supermarket in a residential area. The pharmacy is part of a group of pharmacies. As well as dispensing NHS prescriptions the pharmacy provides flu vaccinations and offers a delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. The pharmacy mainly keeps the records it needs to by law so that medicines are supplied safely and legally. And the pharmacy team knows how to help protect the welfare of vulnerable people. Team members respond appropriately when mistakes happen during the dispensing process. But the pharmacy may be missing opportunities to improve its services further as reviews of these events for patterns or trends hasn't happened in recent months.
Principle 2. Staff
The pharmacy has enough
team members to dispense and supply its medicines safely, and they work
effectively together and are supportive of one another. Team members are given
some ongoing training to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. People can access the pharmacy’s services. It orders its medicines from reputable sources and largely manages them properly. And it takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |