Inspection outcome: Standards met
Last inspection: 16/06/2021
Pharmacy context
This pharmacy is set in an industrial unit on a business park on the outskirts of Weybridge. The pharmacy opens five days a week. It doesn’t provide NHS services. It offers internet and mail order services only. And people aren’t allowed to visit its premises in person. The pharmacy provides aesthetic and prescription injectable toxins and facial dermal fillers, facial peels, skincare products and some medicines related to the use of aesthetics, such as antibiotics and corticosteroids. It supplies non-prescription products and dispenses prescription-only medicines directly to clinics and practices run by appropriately trained and registered prescribers, such as dentists, doctors, nurses and pharmacists, who provide the cosmetic treatments which require these products. This inspection took place during the coronavirus (COVID-19) pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages its risks. And it has procedures to help make sure its team works safely. Members of the pharmacy team know what they can and can’t do, what they’re responsible for and when they might seek help. They adequately monitor and review the safety of the services they deliver. They understand their role in protecting vulnerable people. And they keep people’s private information safe. The pharmacy acts on the feedback it receives to help it improve. It mostly keeps the records it needs to by law. And it has appropriate insurance to protect people if things do go wrong.
Principle 2. Staff
The pharmacy has just enough suitably trained people in its team to deliver safe and effective care. Members of the pharmacy team work well together. They undergo training for the jobs they do. They’re comfortable about giving feedback on how to improve the pharmacy and its services. They know how to raise a concern if they have one. And their professional judgement and patient safety are not affected by targets.
Principle 3. Premises
The pharmacy provides an adequate environment to deliver it services from. And its premises are clean and secure.
Principle 4. Services, including medicines management
The pharmacy provides its services at a distance. But these can be accessed by the right people easily. The pharmacy uses a courier to deliver prescription medicines. And it keeps records showing the right medicine is delivered to the right place. The pharmacy generally has working practices that are safe and effective. And it gets its medicines from reputable sources and it stores them appropriately and securely. Members of the pharmacy team mostly carry out the checks they need to. So, they can make sure the pharmacy’s medicines are safe and fit for purpose. And they dispose of waste medicines properly too.
Principle 5. Equipment and facilities
The pharmacy has the equipment and the facilities it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Unit 19, Trade City
Avro Way
Brooklands Business Park
Weybridge
KT130YF
United Kingdom
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |