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Pharmacy inspections

Inspection reports and learning from inspections

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Abbey Pharmacy (1032420)

Inspection outcome: Standards met

Last inspection: 11/03/2020

Pharmacy context

The pharmacy is located on the high street near a residential area of Abbots Langley. It dispenses NHS and private prescriptions, sells over‐the‐counter medicines and provides health advice. The pharmacy dispenses medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. Services include prescription collection and delivery.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy’s working practices are generally safe and effective. The pharmacy team satisfactorily manages the risks associated with the provision of its services. The pharmacy has written procedures which tell staff how to complete tasks safely. It keeps the records it needs to show medicines are supplied safely and legally. The pharmacy team members make sure that people have the information they need so that they can use their medicines safely. They understand their role in protecting the welfare of vulnerable people and keeping people’s information secure.

Principle 2. Staff

Standards met

The pharmacy has enough team members to provide its services safely and manage the workload. The pharmacy team members are comfortable about suggesting ways to improve the pharmacy's services.

Principle 3. Premises

Standards met

The pharmacy's premises are generally clean, secure and suitable for the services provided. The pharmacy prevents people accessing the premises when it is closed and keeps medicines and information safe.

Principle 4. Services, including medicines management

Standards met

The pharmacy tries to make its services accessible to everyone. It gets its medicines from reputable suppliers and makes sure they are stored securely at the correct temperature. The pharmacy team members know what to do if any medicines need to be returned to the suppliers. They highlight prescriptions for high‐risk medicines and provide people with the information they need to take their medicines safely. And they give advice to people about where they can get other support.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs for the services it provides. It uses these appropriately to keep people's private information safe.

Pharmacy details

45 High Street
Abbotts Langley

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards