Inspection outcome: Standards met
Last inspection: 11/07/2019
Pharmacy context
The pharmacy is in the centre of Penistone. Pharmacy team members mainly dispense NHS prescriptions and sell a range of over-the-counter medicines. They offer services including medicines use reviews (MUR) and the NHS New Medicines Service (NMS). They provide a substance misuse service, including supervised consumption and needle exchange, and provide medicines in multi-compartmental compliance packs.
Inspection summary findings
Principle 1. Governance
The pharmacy has procedures to manage the risks to the services it provides, and pharmacy team members have read them. But, they do not regularly update their knowledge of the procedures. So, they may not be clear about the safest and most effective way to carry out their tasks. Pharmacy team members discuss and record mistakes they make. And they make changes to prevent the same or similar mistakes happening again. But, they don’t always discuss enough detail about why a mistake has happened. So, they might miss opportunities to improve and make things safer. The pharmacy generally keeps the records required by law. Pharmacy team members understand their responsibility to protect people’s private information. And, they know what to do if they have a concern about the welfare of a child or vulnerable adult.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete training ad-hoc. And, pharmacy team members talk together openly to manage the workload and improve ways of working.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the health services provided. And the pharmacy has a suitable room where people can speak to pharmacy team members privately.
Principle 4. Services, including medicines management
The pharmacy is generally accessible to people. It stores, sources and manages its medicines safely. Pharmacy team members identify people on high-risk medicines and give them some advice. And they help people to remember to take their medicines by dispensing in to multi-compartmental compliance packs. But they don’t always provide these people with all the information they may need to take their medicines safely. Pharmacy team members deliver medicines to people. But, they don’t keep an audit trail of the deliveries they make. So, it might be difficult to resolve any queries.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |