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Pharmacy inspections

Inspection reports and learning from inspections

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A.E. Hobbs Ltd. (1033007)

Inspection outcome: Standards met

Last inspection: 05/06/2019

Pharmacy context

The pharmacy is located on a busy high street in a town centre surrounded by residential premises. It provides a variety of services, including Medicines Use Reviews and the ​New Medicine Service. And it supplies multi-compartment compliance aids to around 30 people who live in their own homes. The people who use the pharmacy are mainly older people.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally identifies and manages the risks associated with its services. It generally protects people's personal information. And it actively seeks feedback from people who use the pharmacy. The pharmacy largely keeps the records it needs to by law. ​And team members understand their role in protecting vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough trained team members to provide its services safely. They can raise any concerns or make suggestions. This means that they can help improve the systems in the pharmacy. They discusses adverse incidents and use these to learn and improve.

Principle 3. Premises

Standards met

The premises generally provide a safe, secure, and clean environment for the pharmacy's services.

Principle 4. Services, including medicines management

Standards met

People with a range of needs can access the pharmacy’s services. And the pharmacy generally manages its services well and provides them safely. It gets its medicines from reputable suppliers, and it responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy generally has the equipment it needs to provide its services safely.

Pharmacy details

72 Mount Pleasant

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards