Inspection outcome: Standards met
Last inspection: 20/03/2024
Pharmacy context
This is a community pharmacy located in a residential area of Crosby, in Merseyside. The pharmacy is not able to provide face-to-face NHS dispensing services. So, people collect their medicines from an external collection point, or have their medicines delivered. The pharmacy provides some face-to-face pharmacy services such as seasonal flu and COVID-19 vaccinations. It also supplies medicines in multi-compartment compliance packs for some people to help them take the medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps them to provide services in a safe and effective manner. The pharmacy records mistakes that are made by its team members. And it keeps the records it needs to by law. Members of the team understand the need to keep private information safe.
Principle 2. Staff
There are enough team members to manage the workload safely and they are appropriately trained for the jobs they do. Members of the pharmacy team complete additional learning to help them keep their knowledge up to date.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available for people to have a private conversation with a member of the team.
Principle 4. Services, including medicines management
The pharmacy's services are accessible. And it manages and provides them safely. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. Additional checks are carried out when higher-risk medicines are supplied to ensure they are being used appropriately.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |