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Pharmacy inspections

Inspection reports and learning from inspections

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Dam Pharmacy (9012599) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

The pharmacy has undertaken a risk assessment for the services it provides, including aspects of the associated third-party prescribing service. However, it does not include the health conditions it treats or the individual medicines which it prescribes as part of the service. This means it may not have fully assessed all of the risks, and put appropriate mitigations in place to manage these risks safely. The due diligence measures undertaken by the pharmacy to assure itself that the associated third-party prescribing service is operating safe and effectively are inadequate.

Creation of a new risk assessment register.
The register is used to identify, analyse and
manage the risks.
A new risk assessment was carried out in May
2025 based on the new GPhC guidance issued
this year. “Providing services at a distance
including via the internet.”
This will be added to an overarching risk
assessment.

11/07/2025 15/07/2025
4.3

The packaging used to supply cold chain medicines to people is not adequate. It does not ensure that these medications are stored and kept in accordance with the manufacturers guidance and increases the risk of supplying medication that is not safe or fit for purpose.

Packaging for supplying Mounjaro and
Wegovy has changed.
We use Woolcool 2-8*C Pharma Thermal
Envelope ( a flexible thermal packaging
solution designed for robust temperature
control of smaller pharmaceutical quantities.
We use frozen pharmaceutical grade Thergis
Gel pack known for its excellent durability,
extended cooling time and leak-free
Reliability.
The Standard Operating Procedure has been
updated.

11/07/2025 27/06/2025