| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.6 | The pharmacy does not keep all the records it must as required by law. Private prescription records are incomplete or inaccurate, and records for its higher-risk medicines and responsible pharmacist entries are not consistently maintained. This means the pharmacy may not be able to respond to queries regarding these records effectively and it may not identify discrepancies to its higher-risk medicine stock in a timely manner. |
The pharmacy will implement the use of electronic recording systems to ensure that all legally required records, including private prescription records, responsible pharmacist records and records relating to higher-risk medicines, are completed accurately and maintained in accordance with legal requirements. Prescriber details will be recorded fully for all applicable supplies. Responsible pharmacist sign in and sign out records will be completed each day and reviewed regularly to ensure compliance. Regular stock balance checks for higher-risk medicines will be undertaken and documented to identify and investigate any discrepancies promptly. These measures will support the maintenance of complete and auditable records and enable the pharmacy to respond effectively to any queries, recalls or safety concerns. |
21/09/2026 | |
| 4.3 | The pharmacy does not consistently manage medicines safely in line with its procedures. It does not have an effective date checking process which has resulted in out-of-date medicines remaining on the dispensary shelves. This means the pharmacy cannot demonstrate that the medicines it supplies are always safe and appropriate for people to use. |
The pharmacy will implement a structured date-checking programme to ensure that all medicines are checked at defined intervals and that expired stock is identified and removed promptly from dispensing areas. Electronic monitoring records will be maintained to evidence that date checks have been completed in accordance with the pharmacy's procedures. In addition, expiry dates of medicines stored in higher-risk areas, including refrigerated medicines and medicines requiring additional controls, will be reviewed monthly by the responsible pharmacist and pharmacy management team. Regular oversight of the process will be maintained to ensure that only medicines that are safe, suitable and within their expiry date are supplied to patients. |
21/09/2026 |
Pharmacy inspections
Inspection reports and learning from inspections