| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.7 | The pharmacy does not always appropriately protect or dispose of people's personal information properly. |
Confidential waste will be shredded and team members will be reminded to ensure that confidential waste is not placed in with general or pharmaceutical waste. And patient information will be safeguarded. |
15/02/2024 | 01/03/2024 |
| 1.2 | The pharmacy cannot adequately demonstrate that it always learns from its mistakes or makes changes to help minimise the chance of a similar incident. |
The near miss record will be routinely completed and regularly reviewed for patterns. Stock in similar packaging will be separated and shelf edges will be highlighted where LASA medicines are kept. Dispensing incidents will be recorded and investigated. And there will be regular team meetings to discuss the errors. |
15/02/2024 | 01/03/2024 |
| 2.2 | The pharmacy does not ensure that team members are enrolled on the right training for their role in a timely way. And it cannot demonstrate that its pharmacist prescriber only prescribes medicines within their area of competence. |
Team members will be enrolled on accredited courses for their role within the required timeframe. And the PIP will undertake further learning and development to demonstrate appropriate clinical competence. |
15/02/2024 | 01/03/2024 |
Pharmacy inspections
Inspection reports and learning from inspections