| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 4.2 | The pharmacy’s delivery service is not provided in accordance with the SOPs. And the pharmacy team cannot demonstrate it is provided safely and effectively. Members of the pharmacy team do not always have enough information about medicines they are handing out. So they may not be able to make appropriate checks or give advice to people. |
Since 29-1-2020, a delivery sheet has been implemented within the pharmacy. High risk drugs are now identified using “pharmacist consultation required” labels and CDs expiry date are noted on the bag label |
08/04/2020 | 06/03/2020 |
| 4.3 | Multi-compartment compliance aids are left unsealed for prolonged periods of time during dispensing. This means the medicines may not be kept in good condition and there may be more risk of things going wrong. |
Since 29-1-2020, compliance aids are checked on the same day, or if not possible the following working day after dispensing. |
08/04/2020 | 06/03/2020 |