| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.3 | The pharmacy does not have a clear process in place to define how non-pharmacist accuracy checkers operate. This makes it harder to ensure that the responsibility for different pharmacy activities including the clinical checks are completed by the appropriate professional. |
Pharmacy staff will re-read dispensing |
09/12/2025 | |
| 2.2 | The pharmacy does not always ensure that its team members have completed or are doing the required training for the activities they are undertaking, including dispensing prescriptions and selling over-the-counter medicines. This means the pharmacy can’t provide adequate assurances that team members have the right skills and knowledge to work safely. |
Pharmacy manager to review training records and ensure that all members of staff have either achieved, or are working towards, training modules relevant to their role. Staff will be enrolled on either ‘Healthcare Assistant’ or ‘Dispensing Assistant’ Buttercups |
09/12/2025 | |
| 3.1 | The pharmacy advertises prescription only medicines at the pharmacy and on its website. |
References to prescription only medicines to be removed from the pharmacy and its website. |
09/12/2025 |
Pharmacy inspections
Inspection reports and learning from inspections