| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not have standard operating procedures (SOPs) in place for some key services, such as the Covid-19 vaccinations service, to help pharmacy team members effectively manage risks. There are SOPs available for other activities. But some people have not read them to help make sure they provide services and carry out their roles safely. |
Create and implement a Covid-19 vaccination SOP and specific SOPs for other services offered by the pharmacy; in line with current guidance. Review all existing SOPs and ensure all pharmacy team members read and sign SOPs relevant to their role. Ensure risk assessments have been completed for all pharmacy services, including the Covid-19 vaccination service. Risk assessments reviewed regularly and following any significant changes to services or guidance. |
15/06/2026 | |
| 2.2 | Some pharmacy team members are not properly trained or qualified, in line with GPhC's minimum training requirements, for the role they carry out or activities they undertake. |
Review all staff roles, qualifications, and training records to ensure compliance with GPhC requirements. Ensure staff only undertake duties they are trained and competent to perform. Arrange appropriate training where gaps are identified. |
15/06/2026 |
Pharmacy inspections
Inspection reports and learning from inspections