Inspection outcome: Standards met
Last inspection: 02/10/2019
Pharmacy context
This is a community pharmacy located within the same grounds as a medical practice in Bridgwater, in Somerset. The pharmacy dispenses NHS and private prescriptions. It offers a range of over-the-counter (OTC) medicines, provides advice, delivers medicines and some services such as the Medicines Use Reviews (MURs) and the New Medicine Service (NMS). And, it supplies multi-compartment compliance aids to people if they find it difficult to take their medicines on time.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe. Members of the pharmacy team monitor the safety of their services by recording their mistakes and learning from them. They do this well. The team can protect the welfare of vulnerable people. And, it largely maintains its records in accordance with the law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are competent and have a clear understanding of their responsibilities. They keep their skills and knowledge up to date by completing regular training.
Principle 3. Premises
The pharmacy's premises provide a professional environment for the delivery of its services. The premises are clean. And, it has plenty of space available to provide its services safely.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely. The pharmacy’s services are easily accessible. The pharmacy obtains its medicines from reputable sources. It stores and manages them well. And, the team usually takes extra care for people prescribed higher-risk medicines. This helps ensure that people can take their medicines safely. But, team members don't always record enough information to show that they have considered the risks when some medicines are supplied inside compliance aids. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. The pharmacy keeps its equipment clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |