Inspection outcome: Standards met
Last inspection: 05/12/2019
This is a busy high street
pharmacy in a small town. It sells a range of over-the-counter medicines and
dispenses NHS and private prescriptions. It offers a wide range of services
including emergency hormonal contraception, smoking cessation, treatment for
minor ailments and a seasonal ‘flu vaccination service for NHS and private
patients. Substance misuse services are also available.
Inspection summary findings
Principle 1. Governance
pharmacy has written procedures to help make sure the team works safely. Its
team members record and review their mistakes so they can learn from them. And
they take action to help stop mistakes from happening again. The pharmacy keeps
the records it needs to by law. It asks people to give their views about the
services it provides. And its members understand how to keep people’s private
information safe. They also understand how to recognise and report concerns
about vulnerable people to help keep them safe.
Principle 2. Staff
pharmacy has enough staff to manage its workload. They are properly trained for
the jobs they do. And they feel comfortable speaking up about any concerns they
Principle 3. Premises
pharmacy is clean and secure. It is generally tidy, has enough space to allow
safe working and its layout protects people’s privacy.
Principle 4. Services, including medicines management
pharmacy’s services are easy for people to access. If it can’t provide a
service, it directs people to somewhere that can help. The pharmacy’s working
practices are generally safe and effective. It stores most medicines
appropriately and carries out some checks to make sure they are in good
condition and suitable to supply.
Principle 5. Equipment and facilities
pharmacy has the equipment and facilities it needs to provide its services. It
generally makes sure these are safe and suitable for use. The pharmacy’s team
members use equipment and facilities in a way that protects people’s
15 Llwynypia Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|