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Pharmacy inspections

Inspection reports and learning from inspections

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Cohens Chemist (1038751) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.7

The pharmacy team do not store people's private information securely.

The storage of confidential information in the pharmacy will be reviewed and measures taken to ensure patient’s privacy is protected.

31/07/2019 16/08/2019
2.4

The pharmacy team cannot demonstrate that they keep up to date with new information.

The company uses the bulletin board on the intranet to keep branch teams up to date with new developments in the profession. The branch manager will ensure that all staff are aware of the bulletin board and it is checked twice a day

31/07/2019 16/08/2019
3.2

The pharmacy team do not store people's private information securely.

The storage of confidential information in the pharmacy will be reviewed and measures taken to ensure patient’s privacy is protected

31/07/2019 16/08/2019
4.4

The pharmacy team are not clear on what steps to take when concerns are raised about a medicine

Staff are aware of the process for drug alerts and how to act on them, however this will be revisited with the team

31/07/2019 16/08/2019